Help & Support

Please visit a distributor, such as WebstaurantStore and The Restaurant Store, to order any needed parts or accessories. 

Due to an exclusive partnership with WebstaurantStore and The Restaurant Store, Avantco Equipment is not setting up new distribution accounts. Our online distribution partner WebstaurantStore can assist resellers in fulfilling an order for customers. 

We are unable to accommodate custom fabrication requests. All customizations would need to be performed in the field by a local fabricator and would void the warranty on the unit. 

Avantco Equipment products are available for purchase at WebstaurantStore or at  The Restaurant Store.

Avantco Equipment products can be purchased through WebstaurantStore and The Restaurant Store. You can shop WebstaurantStore online or by downloading our app. These retailers will be able to provide you with product pricing. Plus customers can sign in to see discounted pricing for being a Plus Member. 

No, Avantco products can be purchased through WebstaurantStore and The Restaurant Store. 

Common replacement parts can be located under the “Parts & Supplies” button on our homepage or by visiting the item’s page. Please contact your authorized dealer to purchase replacement parts.

Please check with our distribution partners for more details on where Avantco Equipment is available for purchase.

We do not have a customer service phone line, but you can reach out to us through the contact us form with any questions you may have. 

Please reference the warranty document on your item’s product page for additional details. To obtain warranty information or make a claim, please contact the location where you purchased the product.  

All Avantco Equipment products are designed for commercial operations only. Installation within a residence will void the warranty immediately. For other warranty related questions, please see the warranty document linked on your item's product page.