Avantco Equipment products can be purchased through WebstaurantStore and The Restaurant Store. As an online retailer, WebstaurantStore can assist with purchases to customers across the United States.
We do not sell direct to customers, so please visit one of our distribution partners to place an order.
Due to an exclusive partnership with WebstaurantStore and The Restaurant Store, Avantco is not setting up new distribution accounts. Our online distribution partner WebstaurantStore can assist resellers in fulfilling an order for customers.
Common replacement parts can be located by clicking the “Parts” button on our homepage or by visiting the page of your model on our site. You may also reference your manual for part numbers. Please visit a distributor, such as WebstaurantStore, to order any needed parts.
Avantco Equipment products can be purchased through WebstaurantStore and The Restaurant Store. These retailers will be able to provide you with product pricing.
Please check with our distribution partners for more details on where Avantco Equipment is available for purchase.
Many Avantco Equipment products are NSF compliant. All of our units are intended for use in a commercial setting, and each product undergoes rigorous testing to meet commercial standards. While not listed with NSF International, Avantco models are commonly certified through ETL, a division of Intertek Group, a major testing laboratory. Full certification details are available on each product page and on related spec sheets. To determine specific compliance standards needed at your establishment, consult your local health and safety inspector.
We are unable to accommodate custom fabrication requests. All customizations would need to be performed in the field by a local fabricator and would void the warranty on the unit.
Whether a hood is required by your local health and safety inspector will vary depending on the equipment type, your intended use, and the kitchen setup. For this reason, consult your inspector to determine if your Avantco Equipment should be located under a hood while in use. It is desirable to use a hood in any application where your equipment has the potential to produce grease and/or moisture-laden air.
We are unable to supply CAD or Revit files for design. Please reference the item’s spec sheet for more information, or submit an inquiry through the contact us form for more specific questions.
Please visit the Avantco Refrigeration website: avantcorefrigeration.com
We do not have a customer service phone line, but you reach out to us through the contact us form with any questions you may have.
To make a claim on products covered by a 1- or 2-year warranty, contact the location where you originally purchased the product. Claims must be reported no later than 30 days following the discovery of the defect, not to exceed the length of the warranty following the original date of delivery. Please have your order number available.
For all equipment covered by the parts and labor warranty, please first submit a claim online at www. ReadyKitchenWarranty.com or by scanning the QR code found on select equipment’s Ready Kitchen Warranty sticker to ensure the correct process is followed per the manufacturer guidelines. You’ll need to have your model number, serial number, and original order number to submit a claim. Including pictures or video, as well as a detailed description of the problem, will help to expedite claim processing time. Claims must be filed no later than 30 days following the discovery of the defect, not to exceed the length of the warranty following the original date of delivery.
Please use your preferred local technician outside of warranty. If you need help looking for one you can check the CFESA website directory for certified technicians in your area.
A representative will get back to you via email as soon as possible.
